Ideas for Giving Online Students Clear Feedback

By Koui² (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia CommonsStructuring a feedback cycle in online course is in many ways no different than in a face-to-face one.  For example, if you are using peer feedback, you may already be using some of these strategies:

  • Ask students to use a standard set of criteria and a protocol to guide their feedback
  • Set expectations – emphasize the value of giving feedback. Research shows giving feedback has a positive impact on students’ own work.
  • Make giving, receiving and using feedback part of assessment
  • Create  a feedback loop:
    1. Ask those whose work is being reviewed to point out to reviewer(s) what they’d like help with in particular. Encourage them to ask questions of the reviewer.
    2. Ask students in final drafts to write a brief piece explaining how they used the feedback they received.

Some benefits of this feedback structure include:

  • Increasing student accountability for quality of feedback
  • Increasing skills in giving and using feedback
  • Streamlining  final review of student work
  • Determine the success of the feedback system
  • Determine/improve students’ skills in giving and receiving feedback

Due to the lack of physical presence and changes in learning and teaching workflows, there are a few options that can improve that cycle.

Online Tools

Voice
feedback
In addition to the suggestions above, online tools can strengthen feedback and in some cases save time in giving feedback. For example, using voice rather than the written word can deepen the quality and quantity of feedback. Consider that speaking for three minutes produces about 500 words at an average rate of speech. Quality of feedback can also improve because the tone and quality of voice is retained, and this can enhance the depth and clarity of information in a message. Voice feedback has an immediacy that text does not, increasing students’ sense of your presence.  Tools using voice include Blackboard voice email and the voice authoring tool that is available wherever the full text editor exists.

Video
Blackboard’s Video Everywhere tool allows you to record yourself speaking to students. Consider whether your feedback would be enhanced by the use of video. In the case of online course welcome messages, video of the instructor can be very useful in establishing a sense of your teaching presence.

Narrated Movies
Sometimes called “screencasts”, narrated movies can add a visual element to your feedback. For example, you may want to give feedback to the whole class, highlighting some key points in an assignment. Using VoiceThread, you can post a PowerPoint slide with bullet points and narrate those with a voice-over. You can also embed your webcam video directly into a slide.  Using SnagIt, you can record a narrated movie of whatever is open on your desktop. This might include written or visual student work. With a tablet computer, you can draw on the screen as you speak, adding emphasis to the points you speak to.

Articles on Feedback in Higher Education:

If you would like more information about any of the feedback strategies or tools in this post, please contact elis@lesley.edu.

Using VoiceThread In Counseling Courses

irle_vt-screenshot

Student, Cheri Weber’s midtern created for Irle Goldman’s Human Development course.

WHY I LIKE AND USE VOICETHREAD In My Counseling Courses
By Irle Goldman, PhD

  1. Counseling is a relational, symbolic and creative experience. Having students describe it in a paper makes it too one-dimensional. It looses it’s depth and possibilities. Voicethread allows us to add pictures, voice, and video to create a richer, more useful and communicative product.
  2. Voicethread allows the students to see each other’s work and learn from it. You have a more relational/mutual educational experience.
  3. Voicethread allows students to react/respond to each others’ work in a way that’s easy to see and connect to. This helps to build community for the class.
  4. Voicethread allows you to see the whole picture… all of the classes creations in one screen; all the pages of individual creations in another screen. I get a better sense of the whole gestalt.
  5. Because of this, it is easier to mark. You can see what is included and missing in one-fell-swoop.
  6. What the students produce is much more interesting to read/see/hear.
  7. Because it uses so many modalities (kind of like life) the students tell me that it’s more interesting to create. They can start from a picture or a text or a song and build their piece of work around any of these and add to it and re-organize it.
  8. I have used it for projects, for midterms and for finals in my Theories of Counseling and Human Development classes.
  9. It is always available in the cloud.
  10. It can be archived in a student’s portfolio.

Challenges: It takes a while to learn how to connect and use it and I have not yet figured out the way to communicate with students individually on it.

Join Irle Goldman, Licensed Clinical Psychologist and Adjunct Faculty and Liv Cummins, Asst Professor of Drama and Literature for a lunchtime conversation about VoiceThread on Feb. 27th at 12pm in UNIV 3-098. They will discuss the different ways they have used VoiceThread in their courses and answer questions.

 

World Drama Literature Conversations with VoiceThread

Screenshot form student, Sadie Allen's World at Play presentation created for Liv Cummins' World Drama Literature online course.

Student, Sadie Allen’s World at Play presentation created for Liv Cummins’ online World Drama Literature course.

According to the eLIS website, “VoiceThread allows you to place collections of media like images, videos, documents, and presentations at the center of a conversation. These conversations are not live; they take place whenever and wherever it’s convenient for people to participate. A VoiceThread allows people to have conversations and to make comments using any mix of text, a microphone, a webcam, or uploading an audio file.”

To me, the key word in that definition is “conversation”: you can look at images and text slides, and talk about them at the same time through voice narration.  What attracted me to this tool was the way you can use voice to raise questions about images and text, just as you would in the face-to-face classroom.

In my online World Drama literature course, I used Voicethread as a vehicle for my students to present research projects on a dramatic work and time period.  I wanted to translate this assignment, the ‘World of the Play’ group project, from the face-to-face classroom to the online environment to maintain a learning goal for the course: to strengthen oral communication skills.  I also wanted Voicethread to help build our online community, allowing peers to truly talk to each other and connect with one another and, thus, increase their engagement in the course.

I also used this tool with another assignment where students create a set design, cartoon, or poster for a play – or, alternatively, write a series of poems or letters from one character to another – to explore a work’s characters, theme(s), and cultural / historical context.  They create their project and then present it in Voicethread to the class, narrating the rationale behind their creative choices.  At the end of both projects, students offer feedback in either voice or text format appearing with their picture, allowing student presenters to see their peers and hear (or read) their feedback, all in one place around one slide at the end of the project.

In the online classroom, a potentially sterile environment can be enlivened with the warmth of human interaction through voice.  Narrating a visual allows students to take ownership over the slides they choose to show, explaining choices and meaning to demonstrate their learning while strengthening oral communication skills.  The tool is flexible: you may want to use one slide only to discuss at length (a piece of art, for example), or many slides compiled together for a longer presentation.  You can also integrate video clips, making it easy to move from a video, to a photograph, to an image with text, for example, within one project.   Finally, students and faculty can discuss a project within that same project around one slide, making feedback easily accessible to post and refer to at any time.

There can be some difficulties with this tool, however, as with all technology.  You should probably assume most people are unfamiliar with Voicethread, so it’s a good idea to build in time to learn and use it within a course.  Also, you need a separate Voicethread account to access something within it, so again, in the beginning of a course, there can be some confusion around how to establish an account and then access it.  There are also some oddities of the tool, including issues around pausing in the midst of an audio clip to stay longer on one slide – which can be frustrating.  In the end, though, most of these problems can be conquered through practice.

I look forward to showing some Voicethread examples and discussing effective practices for the tool on 2/27.

Liv Cummins
Asst. Professor of Drama and Literature
Humanities Division, LA&PS

Join Liv Cummins, Asst Professor of Drama and Literature, and Irle Goldman, Licensed Clinical Psychologist and Adjunct Faculty, for a lunchtime conversation about VoiceThread on Feb. 27th at 12pm in UNIV 3-098. They will discuss the different ways they have used VoiceThread in their courses and answer questions.